These are the frequently asked questions of Wuf, but if there is a question that you have that is not listed here. Please feel free to send me a text, email or call me!
Do You Groom Cats?
Wuf is 100% a dog grooming business. I have groomed cats in the past, but it is just not my thing. I love doggos! I feel that I can easily read dogs and their energy, and kitties just aren't the same for me. Every groomer has things they love, and dogs are just my favorite!
Can I Watch You Groom My Dog?
The short answer to this is, no. Due to my insurance policy, both auto and business, it is not allowed. Also, dogs tend to behave much better when their owners are not present. All of my grooms are recorded for my safety as well as your pets. Thank you for understanding.
How Often Should My Dog's Nails Be Trimmed?
This is going to depend on how active your fur baby is, their weight, how they walk on their paws and their age. Your dogs toenails should be flush with their paw pads, and never go passed them. I highly recommend getting your dogs nails trimmed at least monthly. Overgrown nails is not healthy on a dog and can cause major issues down the road for your furry loved one.
Do You Require Vaccinations?
It is California state law that your dog be vaccinated for at least their Rabies shot. Although I highly recommend that your pup has all of their shots: Parvo, Distemper, Bordetella, and Rabies, Wuf does not require vaccinations to book an appointment at this time. However, if I get bit, you may be liable for the damages and costs associated with those damages, as well as be able to provide the necessary proof of vaccines.
My Dog Is Short Haired, Does It Really Need Regular Grooming?
YES, YES, and YES! Just because your dog has short hair doesn't mean it doesn't need regular grooming in their life. This is because they need monthly nail trimming, ear cleaning, anal gland expression, and bathing/brushing. It is so important for the health of your doggo to keep them on a routine grooming schedule. I recommend every 4-6 weeks.
How Do You Determine Your Prices?
My prices reflect my expertise, skills, and the ability to calm and connect with your dog. Wuf prices reflect my services, as well, which go above and beyond just bathing your beloved fur baby, and trimming their fur. Even the basic services have a health-based focus that goes beyond aesthetics. Additionally, my goal is to offer a comfortable, engaging, and relaxing environment that differs from the sterility found in most grooming salons. Also, you must also consider the costs to run my business.
Why Are Your Prices So Much More Than A Brick & Mortar?
Mobile grooming is a luxury service and is by no means comparable to shop grooming. There is the convenience of me coming to you, one-on-one attention and treatment, no car rides, cages, barking dogs, leaving your dog for hours. Whereas a groomer at a shop can do 8-15 dogs a day, I can only do 4-6. My price includes mobile van payment, gas, insurances, taxes, my salary, advertising, supplies, and emergency repairs. My pricing reflects the average for inland empire mobile grooming.
Do You Give Discounts?
Wuf is a small business with only me grooming and running the show. This is not just a hobby for me, it is 100% a full-time career and how I support myself and my family. I strive for excellence and am constantly advancing in my career and my skills. There are always the people who say, "That's more expensive than my hair!" or "I can get it cheaper somewhere else." There is an old saying of, "You get what you pay for." I really mean no offense when I say this, but please understand that this is my livelihood and my passion. So the short answer to if I give discounts is, no. If I gave discounts I would never be profitable. This is also same for multiple dog households, no discounts. Thank you for understanding.
What Are Your Hours?
Since Wuf is a mobile business, my hours do vary. My open days of business are Wednesday through Sunday. I felt that my client's could really use weekends for their appointments, so I hope me being open on both Saturday and Sunday helps. Monday's and Tuesday's are my non-grooming days, but those are the days that I have for office hours to call back clients and work on my schedule. During the working week and on the road, it is difficult for me to get back to the messages left on my phone. So please bare with me if I don't get back to your message right away. Thank you for understanding.
Do You Sedate Dogs?
No, I do not personally sedate dogs, nor do I take dogs that are under sedation. Please see my Policies and Procedures form for more info on why I do not take sedated dogs. However; I do have dog-safe CBD on board and if wanted I can administer this to your fur baby. Ask me about our Wuf and Relax package and all of its benefits for your doggo.
When Should My Puppy Be Groomed?
It is very important to start your pup off with grooming as soon as possible. I highly recommend that your baby have their first two sets of shots and be at least 8 weeks of age. Wuf introduces your pup to grooming in a one-on-one stress-free environment away from the hustle and bustle and loudness of a brick and mortar grooming salon. The first time your puppy comes into the van is an introductory groom. This means that they will get bathed and will have some minor trimming around their eyes, feet and sanitary. This is to get them used to grooming, something that they will need for the rest of their lives. It's very crucial that they have a good experience, and I promise they will be treated as if they were my own.